Proxmox Certified Team

HA Clustering Experts

Proxmox Support

MassiveGRID's infrastructure runs on Proxmox VE. Our certified engineers provide expert support for cluster management, high availability, storage, and virtualization across your entire Proxmox environment.

Talk to a Proxmox Expert Our HA Architecture

22+

Years Experience

100%

Uptime SLA

1000+

Nodes Managed

24/7

Expert Support

Our Services

Proxmox Support Services

From single-node setups to multi-cluster enterprise deployments.

Cluster Setup & Management

Design, deploy, and manage Proxmox VE clusters with proper quorum configuration, corosync networking, and node management. We handle cluster expansion, node replacement, and rolling upgrades.

High Availability Configuration

Configure Proxmox HA manager with automatic VM/container failover, fencing policies, and resource groups. We ensure your workloads survive node failures with minimal downtime and data integrity.

Storage Architecture

Design and optimize storage backends including Ceph, ZFS, LVM, NFS, and iSCSI. We configure tiered storage policies, replication, and ensure optimal I/O performance for your workloads.

VM & Container Management

Template creation, resource allocation optimization, live migration, snapshot management, and container (LXC) configuration. We help you maximize resource utilization across your cluster.

Backup & Disaster Recovery

Proxmox Backup Server deployment, scheduled backup jobs, offsite replication, retention policies, and tested disaster recovery procedures. We ensure your data is protected and recoverable.

Security & Networking

Firewall rules, VLAN configuration, SDN setup, TLS certificate management, role-based access controls, and two-factor authentication for the Proxmox web interface and API.

Our Proxmox Architecture

Built on Proxmox HA Clustering

MassiveGRID's entire cloud platform runs on Proxmox VE with high-availability clustering and redundant storage. The same architecture we manage for ourselves, we deploy and support for our clients.

Automatic VM failover across cluster nodes

Ceph distributed storage with triple replication

Live migration with zero downtime

Proxmox Backup Server with offsite replication

SDN with VLAN isolation per tenant

Proxmox HA Cluster

Node 1

Active

Node 2

Active

Node 3

Active

HA Failover

Your VMs & Containers

Shared Storage

Redundant Storage

Ceph Cluster

Distributed, 3x replicated

HA NAS

NFS / iSCSI backup

Pricing

Proxmox Support Plans

Per-node monthly pricing with no hidden fees. All plans include access to our certified Proxmox engineers and the enterprise repository.

Essential

For small clusters and dev/staging environments that need reliable expert support.

$99 /node/month

Email & ticket support (business hours)
8-hour response time SLA
Enterprise repository access
Monthly patching & updates
Basic monitoring & alerting
No Ceph/storage management

Get Started

Professional

For production clusters requiring proactive management and HA support.

$249 /node/month

Everything in Essential
4-hour critical response SLA
24/7 monitoring with human review
HA configuration & failover
Ceph & storage management
Proxmox Backup Server (PBS) setup

Choose Professional

Our Support Process

Structured support for Proxmox environments of any scale.

Infrastructure Audit

We review your current Proxmox setup, cluster topology, storage configuration, and identify performance or reliability gaps.

Architecture Planning

Our engineers design an optimized cluster layout with proper HA, storage tiering, network segmentation, and backup strategy.

Implementation

We deploy or reconfigure your Proxmox infrastructure with zero or minimal downtime, including live migration of running workloads.

24/7 Management

Continuous monitoring, proactive maintenance, security patching, and on-call support for any Proxmox-related issues.

FAQ

Frequently Asked Questions

We support Proxmox VE 7.x and 8.x. For clients on older versions, we provide migration planning and execution to bring your infrastructure up to the latest stable release with full backward compatibility testing.

Yes. We provide remote managed support for Proxmox environments hosted anywhere—at your own data center, colocation facility, or on MassiveGRID infrastructure. We connect securely via VPN or bastion host for remote administration.

Absolutely. Ceph is a core part of our Proxmox expertise. We handle Ceph cluster design, OSD deployment, pool configuration, crush map tuning, performance optimization, and capacity planning. Our own infrastructure runs on Ceph with triple replication.

We perform rolling upgrades across your cluster nodes with pre-upgrade snapshots, compatibility checks, and validation testing. VMs are live-migrated between nodes during the process so your workloads experience zero downtime.

We deploy Proxmox Backup Server (PBS) with incremental backups, deduplication, and encryption. Backup schedules, retention policies, and offsite replication are configured per your RPO/RTO requirements. We also perform regular restore tests to validate backup integrity.

Need Expert Proxmox Support?

Our Proxmox-certified engineers are ready to help with cluster design, HA configuration, and ongoing management.

Free infrastructure audit

100% uptime SLA

24/7 certified engineers

Get Started