Certified Nextcloud Experts

Data Sovereignty

Nextcloud Support

Keep your Nextcloud deployment running at peak performance with MassiveGRID's dedicated support team. From initial setup to ongoing administration, we handle the complexity so your team can focus on collaboration.

Get Nextcloud Support Nextcloud Hosting

100%

Data Ownership

24/7

Expert Support

99.99%

Uptime SLA

GDPR

Compliant

Our Services

Nextcloud Support Services

Comprehensive support covering every aspect of your Nextcloud environment.

Installation & Configuration

Complete Nextcloud deployment on MassiveGRID infrastructure including web server optimization, database tuning, Redis caching, and SSL certificate configuration for a production-ready environment.

Migration & Upgrades

Zero-downtime migration from existing cloud storage providers or older Nextcloud versions. We handle data transfer, user account migration, app compatibility testing, and version upgrades.

Security Hardening

Comprehensive security configuration including brute-force protection, two-factor authentication, file access controls, audit logging, encryption at rest, and server-side encryption for all stored files.

App & Plugin Management

Installation, configuration, and maintenance of Nextcloud apps including Talk (video calls), Groupware (calendar/contacts), Deck (project management), and third-party integrations.

Performance Optimization

Database query optimization, PHP-FPM tuning, OPcache configuration, CDN integration, and storage backend optimization to ensure fast file sync and responsive web interface.

User & Group Administration

LDAP/Active Directory integration, SSO configuration, user provisioning automation, storage quota management, and group-based access policies for enterprise deployments.

What’s Included

Managed Nextcloud Checklist

Every Nextcloud support engagement includes these services.

Infrastructure

High-availability hosting on Proxmox clusters
Automated daily backups with 30-day retention
SSL certificate management & auto-renewal
DDoS protection included
Redundant storage (Ceph + HA NAS)

Security & Compliance

Server-side encryption for files at rest
Two-factor authentication enforcement
GDPR-compliant data processing
Audit log monitoring & alerts
Regular vulnerability scanning

Maintenance

Nextcloud core & app updates
PHP & database version management
Performance monitoring & tuning
Storage usage monitoring & alerts
24/7 uptime monitoring

How It Works

Getting Started

From first contact to fully managed Nextcloud in days, not weeks.

Consultation

We discuss your collaboration needs, user count, storage requirements, and compliance obligations to design the right Nextcloud setup.

Deployment

Our team deploys and configures Nextcloud on optimized MassiveGRID infrastructure with all security hardening and apps pre-configured.

Migration

We migrate your existing data, users, and permissions from your current platform with zero data loss and minimal disruption.

Managed Support

Ongoing 24/7 monitoring, updates, backups, and expert support. We proactively maintain your instance so it stays fast and secure.

FAQ

Frequently Asked Questions

Yes. We handle full migrations from Google Workspace, Dropbox, OneDrive, SharePoint, and other Nextcloud instances. This includes files, folder structures, shared links, and user accounts. Migration timelines depend on data volume.

We support all official Nextcloud apps including Files, Talk (video conferencing), Groupware (calendar, contacts, mail), Deck (kanban boards), Collectives (knowledge management), and Office (document editing). We also support vetted third-party apps from the Nextcloud App Store.

Yes. We configure LDAP and Active Directory integration for centralized user management, SSO via SAML, and automated user provisioning and group synchronization. This ensures your Nextcloud user base stays in sync with your directory service.

Automated daily backups capture both the database and file storage with 30-day retention. Backups are stored on separate infrastructure for disaster recovery. On-demand snapshots and point-in-time restore are available on Business and Enterprise support plans.

Yes. All Nextcloud instances hosted on MassiveGRID infrastructure are GDPR-compliant. Data is stored in your chosen region (EU data centers available), encrypted at rest and in transit, and you retain full ownership. We provide Data Processing Agreements (DPA) on request.

Ready for Managed Nextcloud?

Let our team deploy and manage a secure, high-performance Nextcloud instance for your organization.

Free migration included

GDPR compliant

24/7 expert support

Talk to Our Nextcloud Team