We offer 100% Service Uptime SLA for our High-Availability Dedicated Servers, Private Clouds, and Web Hosting plans, as depicted in our terms of Service.
This means that MassiveGIRD commits to providing a leading-class service and is able to offer 100% Service availability.
In case of any proven downtime, MassiveGRID offers 10 times (1,000%) the actual amount of downtime, up to the Customer’s monthly fee, as a total monthly recurring charge. This is also depicted in our Terms of Service.