MassiveGRID shall provide support of any well-documented CMS application, upon request, in terms of installation and configuration of the application itself, or known well-documented, working, and compatible third-party modules. MassiveGRID commits next business day engagement of our technical team and shall make a reasonable attempt to identify, troubleshoot, and resolve issues related to any third-party well-documented application. This feature is offered as an add-on service to all support packages.